I teach a Research Methods course and one of my graduate students turned me on to this book by way of her capstone project about negotiation. Negotiation is a skill that the dietetics field is now working on developing within our curriculum so it is highly relevant to my work to read this as well as general interest. I did get this from the library and wish I could have hung onto it longer but someone is waiting in line so I’ll have to surrender — no negotiation there 😉
There is some overlap between being an active listener and negotiation. I think because of my geographical roots, negotiation is something I witnessed regularly growing up but also, if you pay attention, we are negotiating all the time — with ourselves and others.
I was looking for the cover photo and also found there are lots of interviews with Chris Voss about the book – I have not watched any but I’m sure he’s persuasive as a speaker!